Customer Support
Shopify, Shopify Plus, Magento, BigCommerce

About Gorgias

Gorgias is a 3rd party customer help-desk app that is designed for Shopify merchants to provide their customers with high-quality customer support.

Gorgias and Omnisend

Through the Gorgias + Omnisend integration clients will be able to:

- Re-engage your unhappy customers with the discount codes or special offers, when the customer submits rating in Gorgias

- Sync the information collected by Gorgias, including tags and survey scores

- Receive your US customers SMS replies to your SMS Campaigns and Automatic notifications to your Gorgias help desk

- Reply to SMS you received from US customers within Gorgias account by sending the message via Omnisend