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Directory/Moonpie Global
Moonpie Global

Moonpie Global

Pro Partner
Hanoi, Vietnam
Contact
Write a review
  • Pro Partner
Partner Type
  • Consultant
Language
  • English
Services Offered
  • Email Marketing
Free Account Audit
  • Yes

Moonpie Global is a certified Omnisend partner

About Moonpie Creative Global

With the motto “Aim for the moon, as easy as pie”, we simplify the complex challenges of e-commerce, turning ambitious revenue goals into tangible results.

At Moonpie, we don’t just send emails or SMS messages - we build a comprehensive customer retention system that operates 24/7, powered by deep insights into customer behavior and real performance data.

Why choose us? 

  • Proven Effectiveness: With over 5 years of experience, we have generated 20 million USD in revenue for more than 60 global brands.
  • Continuous Innovation: Our solutions help brands achieve rapid growth while staying ahead of eCommerce trends.
  • Customer-Centric Approach: Just like your in-house team of 3-5 specialists, we enable you to confidently focus on your core strengths.
  • Priority Technical Support: With strategic partners like Omnisend, you are always backed by the latest updates and the most advanced support.

What we offer & how we do it differently

  • Customer Journey Mapping: We design granular, detailed customer journeys to help you understand every touchpoint, optimizing experience and boosting conversion rates.
  • Brand & Tone Guideline: We embed your unique brand voice and story across every message, ensuring consistency that builds trust, affinity, and long-term loyalty.
  • Customer Lifecycle Flow: We build behavior-based automated flows that keep your brand running smoothly 24/7, with minimal manual intervention.
  • Long-term Campaign Roadmap Development: Each campaign is crafted based on customer insights, clear messaging, and optimal timing, designed to increase LTV, AOV & retention rate
  • List Health & Deliverability: We monitor, clean, and optimize your email list to keep your deliverability high and spam rates low - ensuring your best messages land in the inbox, not the junk folder.
  • Performance Optimization: We regularly run A/B tests to validate hypotheses, fine-tune subject lines, content, and CTAs, ensuring your email performance keeps improving based on real data.

Media

Clients

Wellness Nest
Myoro
Seyoul
ChristColor
Miracle Mushroom
MPP
Reviews
5
5 reviews

Strategy that actually works

Dương Nguyễn ·

What sets Moonpie apart is how they connect strategy with execution. They don’t just plan retention initiatives, they follow through, test, iterate, and refine based on real performance, making every campaign feel purposeful and continuously improving.

Excellent service

Phat Dinh ·

Moonpie truly supplies full-cycle marketing experience. Seamless communication, swift updates, straightforward information are ones of advantages that I've operated with Moonpie.

Good support

Sophie Nguyen ·

I had a great experience working with Moonpie Global on Omnisend. The team clearly understands the platform and set up email flows in a structured, effective way that improved our results. Communication was always quick, clear, and very supportive. Any issues that came up were handled promptly. Very satisfied overall and I’d rate them 5 stars, looking forward to continuing the partnership.

Good

Harry Do ·

Moonpie feels less like an external agency and more like an extension of the in-house team. They’re proactive, easy to collaborate with, and genuinely invested in the brand’s long-term retention goals.

Good

Ann Dinh ·

Moonpie delivers a solid retention-focused approach, with well-structured lifecycle flows and a clear understanding of customer behavior. Their strategy feels data-driven, thoughtful, and geared toward building long-term customer value rather than short-term wins.