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Directory/Lustre Lagoon
Lustre Lagoon

Lustre Lagoon

Partner
Surrey, Canada
Contact
Write a review
  • Partner
2 certifications
  • 1
    Omnisend Product Certification
  • 1
    Omnisend Sales Certification
Resources
Project Budget
  • Unsure
  • $0 - $2,500
  • $2,500 - $5,000
  • $5,000 - $10,000
  • $10,000+
Minimum one off project cost
  • <$300
  • $300-$500
  • $500 +
Minimum monthly retainer
  • < $500
  • $500-$1000
  • $1000 +
Platforms Serviced
  • Shopify
  • Shopify Plus
  • BigCommerce
  • Magento
  • WooCommerce
Location/Region
  • North America
Partner Type
  • Agency
Language
  • English
Services Offered
  • Branding
  • Consulting / Strategy
  • Content Marketing
  • Email Marketing
  • Lead Generation
Reviews
  • 5 Star
Free Account Audit
  • Yes

Lustre Lagoon is a certified Omnisend partner

Lustre Lagoon is a Canada-based boutique retention marketing agency specializing in Omnisend email + SMS for DTC ecommerce brands.

We provide full-service email marketing management that grows repeat purchases, LTV, and revenue from email, without adding more work to your internal team.

Why choose us?

  • Family-owned, Canadian-based, and no outsourcing: You work directly with our core team.
  • Boutique with a 10-client cap: Senior attention, fast turnaround, and a premium level of service.
  • 6+ years in retention email: Proven done-for-you systems across strategy, segmentation, and lifecycle optimization.
  • Long-term partnerships: We're proud to say that many of our clients have continued working with us for 5+ years.
  • Industry-leading results: Our 2025 client average was 42.33% of revenue attributed to email.
  • Compliance forward: We follow best practices aligned with CASL, CAN-SPAM, and GDPR for consent, list hygiene, and responsible sending.

Since 2020, we’ve partnered with top ecommerce brands in spaces including health & wellness, beauty & skincare, vitamins & supplements, animals & pets, jewelry, apparel, sporting equipment, toys & games, home goods, retailers, and more.

Ready for a second set of expert eyes on your Omnisend account?

Book a free consultation call for a mini audit + actionable tips you can use right away. No obligations: https://lustrelagoon.com/contact-us/

Media

Clients

YesWellness.com
Scentuals
SOTAR
Sheboygan Discount Warehouse
Ananday
Wolf Woman Essentials
Reviews
5
4 reviews

Insightful, Strategic, and Easy to Work With

Gaby Dangle · Ocion Blue ·

I had a great experience working with Lustre Lagoon. They really took the time to understand our brand and what sets us apart, then translated that into campaigns that connected with our audience. Paul was incredibly insightful and easy to work with. He understood our vision, ran with it, and made the whole process feel effortless. We saw an increase in leads in a short amount of time. I really appreciated their expertise, communication, and the care they put into helping us succeed.

Lustre Lagoon Has Helped Me Go From Nothing To Conversions Overnight!

Jennifer McCarthy · Wolf Woman Essentials ·

Before working with Lustre Lagoon, email marketing felt overwhelming and really difficult for me. I knew it was a critical part of marketing my brand, but between running an e-commerce business, managing a rebrand, and launching new products, I didn’t have the time or clarity to build a strong strategy or maintain regular campaigns. My emails were basic (at best) and I felt like I was not reaching my customers through this channel. Since partnering with Lustre Lagoon, everything has changed. My

Their team took everything off my shoulders

Rachel Lewman · Whitewater Manufacturing Inc DBA SOTAR ·

As a small business owner, I wear many hats. I was doing the emails myself, and I didn't have a consistent brand, and it was far and few between when I had time to create emails. Since partnering with Lustre Lagoon, the weight of managing email marketing has been lifted. Their team took everything off my shoulders, and the weekly 30-minute sessions with Paul are super productive. My customers love the emails, and I have seen a huge increase in online orders!

Consistent email marketing with a team that truly gets our brand

Steve Foth · Sheboygan Discount Warehouse ·

We've been very happy working with this team. One of the biggest improvements has been the consistency they’ve helped us build into our email marketing. We have a weekly call to review performance, upcoming campaigns, and make sure we’re fully aligned on strategy every step of the way. They’ve been great to work with and are always willing to go the extra mile when needed. Most importantly, they really did a great job dialing in our brand voice so the emails feel authentic to our business.