Lustre Lagoon

Partner

Surrey, Canada

5.0 (4)

Contact

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Certifications

Omnisend Product Certification
Omnisend Sales Certification

Resources

Project Budget

Unsure
$0 - $2,500
$2,500 - $5,000
$5,000 - $10,000
$10,000+

Minimum one off project cost

<$300
$300-$500
$500 +

Minimum monthly retainer

< $500
$500-$1000
$1000 +

Platforms Serviced

Shopify
Shopify Plus
BigCommerce
Magento
WooCommerce
WordPress
Wix

Location/Region

North America

Partner Type

Agency

Language

English

Services Offered

Branding
Consulting / Strategy
Content Marketing
Email Marketing
Lead Generation
Marketing Strategy
Omnisend Setup and Implementation
Custom API

Reviews

5 Star

Free Account Audit

About Lustre Lagoon

Lustre Lagoon is a Canada-based boutique retention marketing agency specializing in Omnisend email + SMS for DTC ecommerce brands.

We provide full-service email marketing management that grows repeat purchases, LTV, and revenue from email, without adding more work to your internal team.

Why choose us?

Family-owned, Canadian-based, and no outsourcing: You work directly with our core team.
Boutique with a 10-client cap: Senior attention, fast turnaround, and a premium level of service.
6+ years in retention email: Proven done-for-you systems across strategy, segmentation, and lifecycle optimization.
Long-term partnerships: We're proud to say that many of our clients have continued working with us for 5+ years.
Industry-leading results: Our 2025 client average was 42.33% of revenue attributed to email.
Compliance forward: We follow best practices aligned with CASL, CAN-SPAM, and GDPR for consent, list hygiene, and responsible sending.

Since 2020, we’ve partnered with top ecommerce brands in spaces including health & wellness, beauty & skincare, vitamins & supplements, animals & pets, jewelry, apparel, sporting equipment, toys & games, home goods, retailers, and more.

Ready for a second set of expert eyes on your Omnisend account?

Book a free consultation call for a mini audit + actionable tips you can use right away. No obligations: https://lustrelagoon.com/contact-us/

Media

Client Email Designs

Client Results

Client Testimonial - Wolf Woman Essentials

Client Testimonial - HaloHealthcare.com

Client Testimonial - Scentuals

Videos

SOTAR - Lustre Lagoon Testimonial

Ananday - Lustre Lagoon Testimonial

Sheboygan Discount Warehouse - Lustre Lagoon Testimonial

Clients

Reviews

5.0 (4)

Write a review

Insightful, Strategic, and Easy to Work With

5.0

Jul 21, 2026

Gaby Dangle, Ocion Blue

I had a great experience working with Lustre Lagoon. They really took the time to understand our brand and what sets us apart, then translated that into campaigns that connected with our audience. Paul was incredibly insightful and easy to work with. He understood our vision, ran with it, and made the whole process feel effortless. We saw an increase in leads in a short amount of time. I really appreciated their expertise, communication, and the care they put into helping us succeed.

Lustre Lagoon Has Helped Me Go From Nothing To Conversions Overnight!

5.0

Mar 24, 2026

Jennifer McCarthy, Wolf Woman Essentials

Before working with Lustre Lagoon, email marketing felt overwhelming and really difficult for me. I knew it was a critical part of marketing my brand, but between running an e-commerce business, managing a rebrand, and launching new products, I didn’t have the time or clarity to build a strong strategy or maintain regular campaigns. My emails were basic (at best) and I felt like I was not reaching my customers through this channel. Since partnering with Lustre Lagoon, everything has changed. My

Their team took everything off my shoulders

5.0

Mar 09, 2026

Rachel Lewman, Whitewater Manufacturing Inc DBA SOTAR

As a small business owner, I wear many hats. I was doing the emails myself, and I didn't have a consistent brand, and it was far and few between when I had time to create emails. Since partnering with Lustre Lagoon, the weight of managing email marketing has been lifted. Their team took everything off my shoulders, and the weekly 30-minute sessions with Paul are super productive. My customers love the emails, and I have seen a huge increase in online orders!

Consistent email marketing with a team that truly gets our brand

5.0

Mar 09, 2026

Steve Foth, Sheboygan Discount Warehouse

We've been very happy working with this team. One of the biggest improvements has been the consistency they’ve helped us build into our email marketing. We have a weekly call to review performance, upcoming campaigns, and make sure we’re fully aligned on strategy every step of the way. They’ve been great to work with and are always willing to go the extra mile when needed. Most importantly, they really did a great job dialing in our brand voice so the emails feel authentic to our business.